Ask an Expert: Why Twitter is great for small business

Q: I like using Twitter to follow famous people and writers I like. The ability to see what they are thinking in real time is cool, and watching a breaking news story unfold on Twitter is also cool. But what I don't get is how to really use it to grow my own business. And what would I tweet, and who would care? — Jeremy

A: Well, I tread in dangerous waters when I wade into the River Twitter, but here we go.

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